Frequently Asked Questions

Creating a virtual memorial is a simple and heartfelt way to celebrate the life of someone you love. Our platform was built to give families and friends a peaceful online space — a place to remember, share stories, and feel connected, no matter where they are in the world.

What is a virtual memorial?

A virtual memorial is an online page created to honor the memory of someone who has passed away. It's a space where family and friends can gather digitally to share stories, photos, and messages of love — ensuring that their spirit and legacy live on.

Does it cost anything to create a memorial?

No. Creating a virtual memorial is completely free. We believe every life deserves to be remembered and celebrated, without barriers.

Do I need any technical experience to create one?

Not at all. The process is simple and guided step by step. If you can send an email, you can easily create a memorial page.

Is it permissible for two or more gravesites to be constructed of the same person?

As long as it is done with decency and within our guidelines. It is also permissible to create gravesites for historical figures while such creations must be done with decency and accuracy. Please contact us if you are not sure.

Please do not create memorials that are indecent, slanderous, profane, racist, misogynistic, homophobic, obscene, pornographic or designed to promote hatred, anger, disrespect or any type of negativity. These will be taken down without notifying the creator.

Can I make changes after I publish a memorial?

Yes. You can log in anytime to edit, update, or add more photos and memories. Your loved one's story can continue to grow over time.

Who can view my loved one's memorial?

You have full control over privacy settings. You can make the page public so others can find and visit it, or keep it private and share only with selected family and friends.

Can others contribute to the memorial?

Yes. If you choose, visitors can leave messages, share stories, or light a virtual candle in remembrance. It's a beautiful way to let others participate in honoring your loved one's life.

How do I find a loved one's memorial?

Use the Search feature on our homepage to look up a name or narrow your search by country, zip code, or by entering their date of birth or passing. This helps friends, relatives, and communities stay connected through remembrance.

Is my personal information safe?

Yes. We take privacy seriously. Your account and all memorials are protected with secure encryption and can only be edited by you.

Can I delete a memorial if I change my mind?

Yes, you can remove a memorial at any time from your account settings. We understand that grief is deeply personal, and you remain in full control.